Seamless CBN CCMS Integration
Achieve 100% compliance, avoid penalties, and enhance operational efficiency with RadrLoop's expert CCMS integration solutions.
Get StartedAbout RadrLoop Solutions
Our Expertise
RadrLoop Solutions Ltd is a technology company specialising in the development and implementation of supervisory and regulatory technology (SupTech/RegTech) solutions tailored for the Nigerian financial services sector.
We address the complexities of the regulatory environment, supporting operational efficiency and compliance for banks and financial institutions. Our team possesses extensive experience within the Nigerian banking sector, enabling us to deliver solutions that align perfectly with client objectives and stringent regulatory requirements.
Our Mission
To empower businesses with technology that drives efficiency, compliance, and customer satisfaction.
Meet the Managing Director
Chinedu Kama
Chinedu brings over nine years of experience in financial services, focusing on consumer protection, policy advocacy, fraud prevention, and project management.
Crucially, prior to founding RadrLoop, Chinedu served as the Product Manager for the Consumer Complaints Management System (CCMS) at the Central Bank of Nigeria (CBN). His intimate knowledge of the CCMS lifecycle, from development to implementation, ensures our solutions are built on deep, practical understanding. His background includes extensive experience in bank examinations, regulatory compliance, and international best practices in FinTech.
Our Services
CBN CCMS Integration
Effortless data transfer between your internal system and CBN CCMS via a robust Middleware. We ensure seamless, automated uploads, data modifications, and correspondence management.
- Guaranteed data accuracy & integrity.
- Simplified regulatory reporting.
- Reduced manual effort & improved workflow.
- Achieve 100% CCMS compliance.
Advisory Services
Expert assistance with developing Root-Cause Analysis Reports (RCARs) aligned with CBN regulations, and understanding Risk-based Supervision expectations for Consumer Protection.
Process Optimisation
Gain strategic insights to refine and improve your overall complaints management process, enhancing efficiency and customer satisfaction beyond basic compliance.
Why Partner with RadrLoop?
Unmatched Expertise
Our team members built the CCMS application. This intimate knowledge eliminates trial-and-error, ensuring efficient and reliable integration.
Avoid Costly Penalties
Non-compliance with CCMS carries a hefty ₦150 million penalty per instance. Our solution ensures you meet all requirements.
Boost Efficiency
Replace error-prone, time-consuming manual processes with full automation, reducing operational inefficiencies and costs.
Ensure Clean Data
We understand common data challenges and know precisely what to monitor to keep your regulatory data accurate and clean.
Operational Continuity
Automated workflows minimise dependency on individual staff, ensuring seamless operations even during transitions or turnover.
100% Compliance Goal
Partner with us to achieve and maintain 100% CCMS compliance, aligning with CBN's vision and avoiding risks.
Ready to Optimise Your Compliance?
Let's discuss how RadrLoop can help your bank achieve seamless CCMS compliance and drive significant improvements in your operations.